Game stopped loading past initial load screen

Discussion in 'Bugs / Suggestions / Support' started by Blackstaff, Jan 13, 2018.

  1. Blackstaff Private

    Message Count:
    8
    Trophy Points:
    3
    I've been playing since October on a cheap phone, Vortex Beat 8. No issues until 1/7/18. Likely the phone's fault - is there a fix for this? The app freezes at the load screen, and shuts down. I've checked the app cache, no problems there I can see. Help! I'd be quite sad to lose 2 high-rated warbands.

    ~Team Dresden~
    ~Black Wolves of Friokbern~
  2. Amaan Shawkath Quality Assurance

    Message Count:
    171
    Trophy Points:
    31
    Sorry to hear you have been having issues with the game. Have you tried uninstalling and reinstalling the app to see if that changes anything?
  3. Blackstaff Private

    Message Count:
    8
    Trophy Points:
    3
    My concern there is losing the warbands. If an uninstall doesn't wipe the game's internal storage data, I imagine that would work. Need confirmation on that.
  4. Amaan Shawkath Quality Assurance

    Message Count:
    171
    Trophy Points:
    31
    Don't worry, all your warbands get saved to the server. So when you reinstall the game it will prompt you to re-download your saved warbands
  5. Blackstaff Private

    Message Count:
    8
    Trophy Points:
    3
    The re-install fixed the issue, thanks!
    Amaan Shawkath likes this.

Share This Page