Some factions have been disappeared on my account

Discussion in 'Bugs / Suggestions / Support' started by Zwerg, Jul 18, 2019.

  1. Zwerg Private

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    Hi there,

    Pity to say, but I need your help/suggestion/support. I have bought all factions, but from some reason, some of them have been disappeared from my account. As proof I have attached two screenshots:
    - Factions: As you can see some of factions have been locked (Skaven for example)
    - Load: But in the same time I have got saves with Skaven war-band.

    Could you please help me in this situation?

    Regards.
  2. Zwerg Private

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    One more screenshot with loaded skaven.
  3. Amaan Shawkath Quality Assurance

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    Hey Zwerg,

    Could you let me know your Google Play Games/Game Circle username and we'll do some further investigation? Also can you remember if you bought the warbands with Fate or real money?
  4. Zwerg Private

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    1. Google Play Games - zapfen.zwerg@gmail.com
    2. Some of warbands i bought for real money, some for fate points, sorry but i don't remember.
  5. Amaan Shawkath Quality Assurance

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    Could you tell one of your warband names that are unique (e.g. not Skaven, Reikland Mercenaries). How long have you been playing Mordheim for and when did you first notice the issues? Also, is this the same account you used in the past or have you created a new one recently? If you have been playing for a while, are you able to download your older warbands?
  6. Zwerg Private

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    1. Usually I don't use an unique name
    2. Account was the same
    3. yes, I can download, but only scaven, reikland and sisters - a rest war-bands not at the list on server side
  7. Zwerg Private

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    P.S. as far i remember, the name of my reikland warbands was "red shooter"

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